COVID-19 (coronavirus) Travel Resources
Curious which countries are opening for tourism right now? Check this page.
Our service is impacted due to the COVID-19 pandemic. We are currently only sending flight deals with departures August 2020 and beyond. If this changes your travel plans and you would like to pause your Pomelo Travel subscription until conditions improve, access your settings here.
With news changing rapidly, we’re compiling the best travel resources on this page. We care so much about all of you! The following information should help you make responsible travel choices and help you understand what kind of deals we send during this health crisis.
- Important: The US Department of State has issued a “Level 4: Do Not Travel” warning for travel to all international destinations, updated March 31, 2020. When making plans, consult the US Department of State’s website, as well as the CDC.
- To see which countries are open to tourism, check this page.
- To see a list of airlines offering fare flexibility, visit this page.
- Looking for a complete list of travel restrictions across the globe? Check out this resource.
We're here to help, now and always
Dear Pomelo Travel family,
As a valued Pomelo Travel subscriber, I feel that it is important to express my gratitude to you, and thank you for the trust you place in us to provide helpful travel advice.
As news about COVID-19 (or coronavirus) spreads, we want to provide current, helpful information that allows you to prepare for your next trip responsibly. We are constantly monitoring world events with your safety in mind and rely on information from the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), as well as the US Department of State when making travel decisions. While the ultimate responsibility to travel safely is yours, our team is dedicated to offering you the resources necessary to make these decisions.
Do you have a travel question? Ask us anything. Email us: email@example.com or see the frequently asked questions below.
What is COVID-19?
CDC is responding to an outbreak of respiratory disease caused by a novel (new) coronavirus that was first detected in China and which has now been detected in more than 100 locations internationally, including in the United States. The virus has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” (abbreviated “COVID-19”).
For more information go to: https://www.cdc.gov/coronavirus/2019-nCoV/summary.html
Which countries are affected by COVID-19?
The WHO has confirmed cases of COVID-19 all over the world. Here is a link to more specific regions and the most updated information on where the virus been found: https://www.cdc.gov/coronavirus/2019-ncov/locations-confirmed-cases.html
For a list of countries that are easing travel restrictions, check this page.
Will Pomelo send deals to countries infected by COVID-19?
Yes, but responsibly. Effective Tuesday, April 7, 2020, we will not be sending flight deals that depart between March – July 2020. Check back for further updates as things develop.
While airline operations continue, we want to do our best to offer you useful resources that will promote awareness, lessen fear, and ultimately reduce the spreading of the disease, which, in turn, will hopefully reduce the risk of your flight plans being changed or canceled. We’re optimistic that the spread of this disease is temporary, and that travel will resume as normal soon.
How to travel from the comfort of your own home
Did you know we have a travel magazine? Join with us as we travel into the uncharted lands — not only of the world, but our own minds. Order the first issue of Terra Ignota magazine here.
How can I cancel/change my flight?
Contact the airline or Online Travel Agency (OTA) you booked your flight with to see what options are available for your specific itinerary. For a full list of airlines with fare flexibility, visit this page: https://support.google.com/travel/answer/9775551?p=flex_tickets&hl=en
Should I wait to make travel plans?
We suggest paying close attention to the alerts issued by the CDC here: https://wwwnc.cdc.gov/travel/notices/warning/coronavirus-europe
We encourage you to move forward with your travel plans after consulting the resources provided on our website here, if you’re comfortable. We want you to be informed and aware, not afraid — knowledge is power.
If you feel hesitant to move forward with your travel plans after referring to the resources we’ve provided — most US airlines as well as some international airlines have fee waivers in place directly related to COVID-19 for both new bookings as well as existing reservations, allowing you the flexibility to book with confidence and to change or cancel your reservations as needed. You can refer to their direct websites for that information as it will be airline-specific.
How to book flights with peace of mind
The COVID-19 outbreak caused a trend in the travel industry where airlines have issued flexible-booking fee waivers that allow you to book your trips with confidence. Though there are airline-specific details, the general industry-wide standard is that any tickets purchased between dates set by each individual airline will not be subject to any change or cancellation fee in relation to COVID-19. So, you can tentatively make travel plans without very much risk, in most cases. Be sure to check with the airline you’re booking with to see if they have a flexible refund policy for the dates you’re hoping to travel. To see if your pre-existing bookings qualify for a fee waiver in relation to COVID-19, visit the website of the airline you are traveling on or visit this helpful page from Google: https://support.google.com/travel/answer/9775551?p=flex_tickets&hl=en
Will there be cheap flights as a result of COVID-19?
This is a huge disruption to the airline industry. While we can’t predict exactly what will happen, there is a likelihood that several airline deals pop up in response to the virus. We encourage you to make plans responsibly and enjoy the savings where possible.
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